FAQ

Yes we do! When a reservation becomes available, we will instantly grab it for your entire party!
Simply friend us just ONCE! Once you friend us, we will immediately leave your friends list and account. This is perfectly normal. But don't worry! We will work 24/7 to find you your reservation. You only need to friend us once and all future reservations you do not need to ever friend us again. Super convenient for all your future dining!
We begin searching 60 days prior to each individual date. When a request is in active searching that means we will continuously search for a matching reservation within the timeframe requested. We do not stop searching until the end of that timeframe. If you would prefer not to have a last minute reservation booked, please cancel your active request 24hrs prior to the date requested.
You can. But please understand we have no way of knowing when and how many reservations will become available at once that match any active requests we have. There is the potential that more than one of your requests for the same dining/experience could be booked before you are able to cancel any of the extra requests, resulting in multiple booking fees. And since we don’t offer refunds, we like to suggest just submitting a request for your most preferred date.
We are the fastest in the industry for snagging those hard to find reservations because we are monitoring things 24/7. We use the same methods as a normal person does, but we have a full staff that works 24/7 so you don't have to!
We do not need to stay in your friends list. You need to accept our friend request only once to authorize us to book a reservation for you. We also do it for your security. We will only be authorized by you to book any new reservations you choose from us.
No, we never can see your personal information.
No, we can't see or cancel your reservations.
We can still book it. But it’s up to you to make sure you drop one or Disney will charge you a fee per person.
It is possible, but please keep in mind that such reservations appear less often. So you might want to consider splitting them.
Yes, we can. Please keep in mind that our system will randomly choose guests from your friend list for this reservation. Refer to this if you need to edit them.
Unfortunately, currently we can't offer services for CRT since it is a prepaid reservation.
We do not offer refunds for services rendered. There is no charge to search only if we book your reservation(s).
Please, contact us here or use live chat.